PNoy leads opening of 2nd site of Aussie BPO firm

Posted on 10 Feb 2012 at 3:22am

Pres. Benigno S. Aquino III on Thursday inaugurated the second site of the Manila hub of the Australia and New Zealand (ANZ) Banking Group Ltd. at the 29th floor of MDC Building in Libis, Quezon City.

Aquino touring the facility with ANZ Philippines and Thailand CEO Panadda Manoleehakul

Aquino said despite the challenges in the global economy, the total of number of employees in the sector are expected to increase to 610,000.

“As a country that prides itself as having the best customer-oriented and service-driven English-speaking workforce in the world, this opening ceremony further validates the competitive strengths of the Filipino people,” he added.

The chief executive again harped on the recognitions achieved by the BPO industry in recent years.

The Global Locations Trend 2010 Report of the IBM Global Business Services had the Philippines overtaking India as the world leader in terms of jobs for BPO services.

The National Outsourcing Association of the United Kingdom in the years 2007, 2009, and 2010, for its part, has also given the Philippines the distinction of being the Most Outstanding Offshore Destination in the world.

Such recognitions, Aquino said, show that the country is a primary outsourcing destination in the world.

“For 2010 alone, the industry generated an impressive $8.9 billion in revenue and produced full-time employment for more than half a million people, over a hundred thousand of which came from back-office or knowledge process outsourcing,” Aquino said.

“This is why we are striving to ensure that those who invest in our people are given more reasons to continues and even expand their business here in the country,” he added.

During the event, Aquino led the unveiling of the ANZ logo, together with Finance Secretary Cesar Purisima, ANZ Banking Group Ltd. CEO Michael Smith, and ANZ Philippines and Thailand CEO Panadda Manoleehakul.

He also toured the facility, which is expected to employ more than 2,000 Filipinos.

ANZ Philippines is a universal bank providing domestic and foreign currency lending, trade and supply chain services, payments and cash management, foreign exchange, commodity and interest rate hedging products, debt capital markets and retail banking services.

In October 2003, ANZ entered into a joint venture with Metropolitan Bank and Trust Company (MBTC) for the cards operation business of Metrobank Corporation, the credit subsidiary of MBTC.









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