Globe transmits disaster SMS alerts to comply with new law

Mobile operator Globe Telecom said it transmitted text messages warning customers of potential danger coming from typhoon “Lando.” Only customers in areas affected by the typhoon were given the message.

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The move is also in compliance with the Free Mobile Disaster Alerts Act or Republic Act 10639, which requires all telecommunication service providers to send free mobile alerts before disasters such as typhoon happen.

“As mandated by law, Globe is privileged to be a conduit of useful information beneficial in ensuring the safety and security of people. We hope that through dissemination of timely and relevant alerts, Globe is able to assist and contribute to the government’s objective of minimizing casualties,” Globe senior vice president for corporate communications Yoly Crisanto said.

The mobile alerts include critical information that affected communities can use to prepare for and respond to disasters. The disaster alerts sent by Globe through SMS messaging were directed to customers in Aurora, Isabela, Quirino, Nueva Ecija, Nueva Viscaya, Ifugao, Northern Quezon, Polilio Island.

Crisanto said that Globe is also closely coordinating with National Disaster Risk Reduction and Management Council (NDRRMC) for the immediate restoration of telecommunication services in areas affected by Typhoon Lando.

Outages were caused mainly by power outages while strong winds brought by the typhoon also caused transmission issues. Outages were monitored in the provinces of Aurora, Benguet, Ifugao, Isabela, Kalinga, La Union, Mountain Province, Nueva Ecija, Quirino, Tarlac and Zambales.

Ongoing restoration efforts are currently being focused in areas in Aurora, Quirino, Nueva Ecija, Isabela, Pampanga and other areas where storm signals have been downgraded.

Crisanto also said preparations to assist residents in affected communities with their communication requirements are ongoing. A Globe Libreng Charging service is now available in Quezon St, Barangay Suklayin in Baler, Aurora. Relief operations in certain areas in Aurora, Nueva Ecija and Tarlac are also being considered.

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