Smart Padala users can now send, receive money anywhere on any number

Smart Padala, the remittance service of telco firm Smart Communications, has launched Smart Padala PickUp Anywhere, which allows consumers to send remittances to any mobile phone number, no matter the mobile telecom provider.

Smart eMoney VP Lawrence Ferrer

Smart eMoney VP Lawrence Ferrer

The sender just needs to fill out the transaction slip, including the recipient’s mobile phone number and proof of identification, to the Smart Padala agent.

After the money is sent, the recipient will receive a text notification with the reference number of the Smart Padala PickUp Anywhere transaction. He can then present the reference number, along with a valid ID, to any closest Smart Padala agent.

As an added security feature, the recipient will then be sent a one-time verification PIN that will allow him to receive the money, a new innovation in the mobile money space.

Previously, recipients pick up their remittances from pre-selected Smart Padala centers. But now with Smart Padala PickUp Anywhere, they can send or claim their remittance from any Smart Padala center in the Philippines.

As Smart Padala already has over 15,000 agents/centers — bigger than Automated Teller Machines (ATMs), bank branches and pawnshops in the country combined — this will provide Filipinos with an unprecedented level of convenience, the company said.

Smart eMoney vice president Lawrence Ferrer said the service allows consumers to send a maximum of P10,000 (both domestic and international) with a service fee of 2.5% of the amount being remitted.

Based on data from the first National Baseline Survey on Financial Inclusion released by the Bangko Sentral ng Pilipinas this year, it takes Filipinos an average of 22 minutes to reach the nearest financial services provider.

In terms of cost, the average roundtrip fare to reach a financial access point is P43. Ferrer believes this hyperlocality that Smart Padala PickUp Anywhere provides will ultimately benefit the Filipino consumer.

“While most people will look at Smart Padala PickUp Anywhere as an added convenience, we look it as a tangible way to help improve the standard of living for millions of Filipinos. They no longer have to brave a commute, or even a long walk, to get the money that they need, when they need it. That’s the power of financial technology,” said Ferrer.

According to the survey from the BSP, 44% of Filipino adults had remittance transactions in the past six months and for those on the sending side, 91% sent to their families while 6% sent to their friends.

On the other hand, for those who received remittances, 90% received from their families while 7% received from friends. Top line items for purposes of remittances received is for food (71%), education (39%), medical expenses (28%) and emergencies (22%).


  1. Ma.luisa Castillo

    December 13, 2018 at 1:51 PM

    How if the smqrs padala send to closed wccouac already

  2. Maria baby anna bonador

    January 25, 2019 at 6:56 PM

    Panu po maka avail ng smartpadala card po?

  3. Sally

    February 2, 2019 at 3:46 PM

    There is no security for the sender. What if i will send the money because i will buy something. What is the guarantee that we can freeze the money when there is no item

    • Rubylin Canlas

      February 11, 2019 at 5:57 PM

      san location poh ang 5577 5193 3604 1109

  4. Julius

    March 2, 2019 at 7:51 PM

    Can the sender’s mobile number receive a notification that the money has been claimed?

  5. ruel

    March 19, 2019 at 4:24 PM

    how to avail smart padala with reference number po.

  6. mark gil

    April 2, 2019 at 6:03 PM

    pano po bawien ang smart padala kc nakalipt na po pla ung pinadalhan

  7. Ana

    May 7, 2019 at 1:30 PM

    Ppanu po b mlalaman kng san smrtpadla kkunin kc last 4 digit lng nmn ang and2 ung lugar kng saan nd k alm

  8. Nessica

    June 5, 2019 at 6:53 AM

    Saan po location NG number nato, 5577519481450105

  9. Ierual Mae Rico I

    June 14, 2019 at 5:43 PM

    saan po location ng ref.number nato 5577-5194-9946-8107
    5577,5194,9742,4102 this is a scammer she tell me she is a legit reseller of iphone and i send her a moner thru smart padala and i dont know where is she she scammed me

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