Amdocs wins contract to upgrade Globe’s GCash system

US-based tech firm Amdocs has announced that it will upgrade Globe Telecom’s GCash mobile money service with the latest version of the Amdocs Mobile Financial Services (MFS) solution.

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Amdocs said the enhancement will enable G-Xchange Inc.(GXI), the subsidiary of Globe which operates GCash, to expand and scale up its capabilities to address evolving mobile financial services market needs such as delivering bulk payment services for salaries and government disbursements.

GCash has been using Amdocs MFS solution since 2004.

With the latest solution, Amdocs said GXI will be able to deliver services faster and more efficiently, with a seamless customer experience across multiple touch points as well as improved analytics to view and manage their transactions.

Besides upgrading GXI’s system, Amdocs will also provide end-to-end delivery services including project scope analysis, development, deployment, testing, capacity analysis, and ongoing support services.

“The Philippines market is increasingly shifting towards mobile payments, given the exponential rise in adoption of smartphones and online shopping,” said Patrick McGrory, division president for Amdocs emerging offerings.

“The upgrade of GXI’s existing system with Amdocs’ latest MFS solution and services builds on our existing solution that has supported GCash over the last 14 years.”

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  1. Pingback: GCash Mobile Banking Continues Huge Growth in Philippines

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