Grab owes customers P1.8-B refund for illegal charges: solon

An administration lawmaker said Tuesday, April 10, that transport network company (TNC) Grab should refund its customers some P1.8 billion for illegal charges.

Photo credit: Facebook page of Grab PH

In a television interview over the CNN Philippines, Puwersa ng Bayaning Atleta partylist representative Jericho Nograles claimed that Grab has been “illegally” charging its customers P2 per minute of travel time. This is on top of its flag-down rate of P40 and charge of P10 to P14 per kilometer.

He said the P2 per minute additional charge was not approved by the Land Transportation Franchising and Regulatory Board (LTFRB).

He also said the LTFRB should demand a refund from Grab amounting to P1.8 billion in the past five months alone.

“Grab charges P2 per minute illegally. They’re not allowed to charge P2 per minute. The LTFRB has not allowed them to charge P2 per minute but they have charged P2 per minute to everyone,” Nograles said.

“I have calculated that in the past five months, they owe P1.8 billion to the riding public,” he added.

Nograles also accused Grab of deceiving the public by putting out online collaterals, claiming that the ride-hailing platform does not impose additional charges for travel time, unlike regular taxi services.

He said Grab could be held liable for violating Republic Act No. 10667 or the Philippine Competition Act because of its recent merger and acquisition of Uber Philippines, which he said is “leading to a virtual monopoly.” — Filane Mikee Cervantes (PNA)

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