ABS-CBN takes down websites after data breach incident

Broadcast firm ABS-CBN said it has temporarily taken down its online store and the UAAP Store on Wednesday, September 19, at 9:30 AM following a report of a data breach of its online shopping facility by US tech site ZDNet.com.

Photo credit: ZDNet.com

The company said personal information and credit card details of its customers may have been exposed. “As of this time, there are 213 customers who may have been affected. However, the investigation is still ongoing,” it said in a press statement.

The broadcast firm revealed that it has informed the National Privacy Commission about the incident. “We have and will be working closely with them,” it added.

In a statement, the NPC said it received a breach notification from the company’s Data Protection Officer (DPO), Jay C. Gomez, at 12:37 PM. At around the same time, the company also publicly disclosed the incident on Twitter.

“We expect ABS-CBN’s DPO to act in accordance with breach management standards set forth by the Commission, and fully set in motion its breach response protocols, including the safeguarding of their systems and the prevention of possible harms to affected data subjects.

The NPC added it is monitoring the situation and expect ABS-CBN to send the agency a full report on the incident within five days.

The data breach incident, the media company stressed, is isolated only to the ABS-CBN Store and the UAAP Store websites and does not affect other ABS-CBN digital properties.

“We have started reaching out to all our affected customers. We also advise our customers not to give out additional personal and financial information to anyone who may be claiming to be an ABS-CBN representative. Should they have any questions or concerns, they may email ABS-CBNStore@abs-cbn.com.

“We assure our customers that their privacy and the security of their personal data are important to us and we will take measures to prevent this incident from happening again,” the company said.

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