Alorica has announced its continued expansion in Asia with the addition of two contact centers in Angeles City and Pasay City, which will add to the 28,000 jobs that Alorica said it will create in 2019.
OpenSignal has published an independent analysis of the customer experience for video services by telecom carriers in Asia, showing that Smart garnered a video experience score of 42.2, well ahead of rival Globe Telecom in the Philippines.
At the ongoing MEF18 conference being held in this city, top telecom executives brought up their vision of technology trends that may shape the industry in the next 2 to 5 years.