Tuesday, June 9, 2026
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CATEGORY

Business IT

PH contact center sector grows to 1.68 million workers despite AI expansion

According to the Customer Xperience Association of the Philippines (CXAP), AI adoption is contributing to the emergence of new services and job categories across the industry.

Asean reaches deal on digital economy framework agreement

The Asean Digital Economy Framework Agreement (DEFA) seeks to facilitate cross-border digital transactions by establishing common frameworks for areas such as digital identities, online consumer protection, electronic payments, cybersecurity, data governance, and emerging technologies.

SEC orders Riscoin, BG Wealth to stop crypto investment schemes

The Securities and Exchange Commission (SEC) has issued separate cease-and-desist orders (CDOs) against Riscoin and BG Wealth Sharing Ltd., directing both entities to stop allegedly soliciting investments from the public without the required regulatory approvals.

SEC clears pilot crypto onboarding program involving Binance

The Securities and Exchange Commission (SEC) has granted final approval to BlockShoals Technologies Inc. to begin testing its financial products and services under the agency’s regulatory sandbox, paving the way for Binance-linked onboarding of Filipino users into a regulated crypto environment.

Telecom alliance seeks volunteer corps to protect critical infra

The Protect Technology-Telecom Alliance Pilipinas or PROTECTA Pilipinas is working with the Department of National Defense, the Armed Forces of the Philippines, and the Cybercrime Investigation and Coordinating Center to strengthen community participation in protecting telecommunications infrastructure and improving cyber resilience.

Japanese firms eye P2-billion PH factory, AI banana farming expansion

Japanese companies are exploring potential investments in the Philippines covering export-oriented manufacturing and AI-driven agricultural technologies, according to the Department of Trade and Industry (DTI).

Japan firms pour P56.3-B into PH tech, electronics projects during Marcos visit

Japanese firms pledged P56.3 billion worth of expansion projects in the Philippines during Pres. Ferdinand Marcos Jr.’s state visit to Japan, with several investments focused on artificial intelligence infrastructure, semiconductors, advanced electronics, and digital manufacturing.

CCAP rebrands as CXAP amid AI-driven industry shift

The Customer Xperience Association of the Philippines (CXAP), formerly known as the Contact Center Association of the Philippines (CCAP), has rebranded itself to reflect the Philippine customer experience industry’s shift toward AI-enabled services and higher-value work.

E-wallet adoption pushes Pinoy account ownership to 58%

More Filipino adults now own formal financial accounts, with e-money accounts emerging as the main driver of growth, according to the latest survey conducted by Social Weather Stations for the Bangko Sentral ng Pilipinas (BSP).

PLDT unfazed by possible satellite rivals: ‘Let’s slug it out’

Local telco PLDT said it is prepared to face potential new competitors in the Philippine telecommunications market, including satellite connectivity providers reportedly planning to enter the country this year.

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