The new service provides real-time, contextual responses to an average 12,000 users a day, freeing up staff to spend time on the more complex customer enquiries, thereby boosting satisfaction levels and enabling PLDT to become more cost-efficient.
As country manager, Simon Calasanz will focus on accelerating acceptance and usage of digital payments, especially for smaller merchants and businesses, while also expanding on Mastercard’s ongoing digital and financial inclusion initiatives in the country.
Accenture announced on Monday, May 17, that it is making a $5-million (about P240-million) pledge to urgently respond to Covid-related challenges in the Philippines and provide free vaccination coverage to eligible dependents of its local employees.
The transformation programs are set to drive sustainability for the two data centers and likewise make them at par with global data center standards and best practices to cater to the demand of the international market.
Online insurance marketplace Kwik.insure has launched an affiliate program that allows affiliates to be rewarded with referral fees for every successful transaction on its website.
The P Series was developed by the industry with the remote worker’s success and finest performance in mind -- with its state-of-the-art bundle products that includes the Poly Studio P5 Webcam, Poly Studio P15 Personal Video Bar, and Poly Studio P21 Personal Meeting Display.
Radenta Technologies, one of the country’s premier IT solutions integrators, has formed a partnership with Lithan Singapore through its subsidiary eduCLaaS to make available higher digital learning courses to Filipinos.