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Business IT

BPO industry told to upgrade skills amid AI advancement

Amid reports that advancement in artificial intelligence (AI) could affect around 40,000 workers in the business process outsourcing (BPO) industry, a senator has advised companies to move their workers up the skills ladder.

Globe reports record-high revenues in first half of 2017

Globe Telecom announced on Tuesday, Aug. 8, record-high consolidated service revenues reaching P62.9 billion as of the first half of 2017, or 5% higher than the P59.9 billion reported in the same period of 2016.

Globe unveils first mobile money QR payment in PH

Dubbed as ?GoPay?, it is the newest feature within the GCash app which allows customers to use their GCash account to pay for goods and services by simply scanning QR codes displayed by merchants and establishments.

New peer-to-peer online lending platform aims to disrupt banking industry

Small borrowers and lenders looking to secure a loan or lend money can now do so easily and safely through MoneyMatch, an online peer-to-peer (P2P) lending platform developed by FinTech Global Resources Inc.

Complaints on Boracay’s slow Internet prompt governor to write telcos

Foreigners visiting the world?s best beach on this island have complained so much about slow Internet speeds that its governor is taking matters into his own hands.

Teleperformance launches leadership dev’t center for employees

Located at the 12th floor of the SM Aura Office Tower along McKinley Parkway, Taguig City, the facility will serve as a training center for the professional development of Teleperformance Philippines' 40,000 employees.

BPOs need to adjust to stricter EU, Asian privacy rules: NPC

Under stricter EU regulations, a data processor faces legal obligations in security, record-keeping, and cross-border transfers.

Small firms in Asean told to retool, innovate for global competitiveness

Micro and small entrepreneurs in the Asean region should retool, innovate, and go digital to become globally competitive, Department of Trade and Industry secretary Ramon Lopez said during a development summit in Pasay City.

Smart makes first public VoLTE call using Starmobile unit

PLDT-Smart chair and CEO Manuel Pangilinan and PLDT-Smart chief technology and information advisor Joachim Horn witnessed the call made on the new VoLTE-capable Starmobile FeatureSmart Evo 1 featurephone at the Owner?s Circle Lounge.

Call center group not too worried over AI impact? on BPO sector

US-based Filipino tech guru Diosdado "Dado" Banatao, in a recent visit to the country, warned about the looming threat of AI on the BPO industry.

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