Research Reports

Businesses moving away from BlackBerry, and the rise of the bring-your-own-device (BYOD) phenomenon is making mobile device management (MDM) one of the hottest markets for enterprise IT.

Predictions show Android as the dominant operating system over the next five years as handset vendors rush to make it their primary smartphone platform.

The success of social CRM will depend on how well companies and social CRM technology providers can make social CRM projects more than just social objectives by tying them to clear and measurable business objectives.

A steep drop in shipments of Android-based tablets offset a strong quarter from Apple and caused the media tablet market to miss projections for the first quarter of 2012.

Organizations in the wealth management and corporate banking sectors have yet to realize the potential for easy and enjoyable content consumption represented by tablets.

Samsung reclaimed the smartphone leadership position and established a new market record for the number of smartphones shipped in a single quarter.

The Asia-Pacific (excluding Japan) PC market declined 2 percent sequentially but grew 3 percent year-on-year in 2012 Q1 to reach 29.4 million units.

Infrastructure management (IM) vendor solutions need to include a higher-level management perspective on the cost, value, risk, and flexibility aspects of delivering IT services.

Samsung Electronics has overtaken Nokia to become the world’s largest cellphone brand for the first time, ending the Finnish firm’s reign at the top for 14 years.

The banking industry in the Asia-Pacific is poised to implement major core banking system projects in the next three years, ushering in a new wave of significant financial technology spending especially among top tier institutions.