Citi gives payment relief for cardholders, accepts flood donations via text, online

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[/caption] Clients who were affected by the flooding brought about by the southwest monsoon may ask for a relief of 30 days to settle their outstanding balances. To avail, impacted clients are advised to call the 24-hour CitiPhone at 995-9999. Qualified cardholders and personal loan customers will be entitled to an extra 30 days to settle their outstanding balance from their most recent payment due date. Late payment charges will be waived, but interest charges will accrue on the balance. This is the second time for Citi in the Philippines to declare a payment holiday. The first time was during Typhoon Ondoy, when Metro Manila was also brought to a standstill, with many areas inundated by floods and homes destroyed. At that time, Citi?s payment holiday was extended to targeted areas hardest hit by Typhoon Ondoy. Citi has also teamed up with Philippine National Red Cross (PNRC), naming the latter as one of the charity beneficiaries in its Rewards program. Citi cardholders may use their Rewards Points to make a cash donation to PRC. Every 1,000 Rewards Points will be equivalent to a P100 donation. Citi cardholders can also donate via Citi Mobile Payments towards ABS-CBN Foundation?s Sagip Kapamilya. To donate, clients who are enrolled in Citi Mobile only need to text CITIGIVE KAPAMILYA AMOUNT MPIN to 2201 for Globe and Sun subscribers and 350 for Smart subscribers. Meanwhile, Citi Philippines said it has been cited as the Best Consumer Internet Bank and the Best Corporate/Institutional Internet Bank in the country, as adjudged by New-York based media company Global Finance. This is the seveth win for Citi in the consumer category while it has cornered the corporate category for six consecutive years. The World?s Best Internet Bank Award is now on its 13th year. Global Finance works with a panel of judges at Infosys to evaluate entries and select the winners. ]]>

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