Globe issues alert on online scam

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Purchase of these items are charged to the post-paid bill or deducted from pre-paid credits. The scam involves a fraudulent person posing as a Globe customer service representative and calling a Globe post-paid subscriber, telling the subscriber that Globe is giving away rewards to eligible post-paid customers. To redeem the reward, the subscriber is asked to give the fraudster a set of pin codes from sender ?2800?. Upon retrieval of the pin codes, the fraudster will use the codes to buy items online and charge all purchases to the subscriber?s post-paid account. Globe said it is currently in talks with the online platform to investigate the issue. Another type of fraud is duping subscribers to send pre-paid load via texting. This happens when a Globe subscriber is deceived into sending a text message to the fraudster, where the content of the text is the pre-paid load amount, and the number, masked as a ?reference number?, is the actual number of the fraudster, where ?0? is replaced with ?2?. Upon successful sending of the ?fraudulent message?, the Globe subscriber has already unwittingly done a share-a-load transaction with the fraudster. ?Globe is urging the public, especially its subscribers, to take the necessary precautions to avoid falling victim to scams. Subscribers are requested to validate unusual texts and calls especially those coming from strangers,? the company said. ?Texts and calls of this nature have a primary motive of asking for personal information, soliciting money or pre-paid load, or using your account to purchase items online. It is best not to respond, and immediately report suspicious texts or calls,? it added. ]]>

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