DOST rolls out training software for call center aspirants

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The software, called the ?Learning English Application for Pinoys? or Leap, is part of the DOST?s Engineering Research and Development for Technology initiative and categorized under Project 7 of the ICT for Education Inter-disciplinary Signal Processing for Pinoys Progam (ISIP). DOST secretary Mario G. Montejo, in statement, described Leap as a computer-based training system and a supplementary tool to prepare high school and college students for the call center industry in a bid to help the country regain its footing as a stronghold of English language competency and push it further into the forefront of the global BPO industry. ?The DOST supports the Leap in the hope of raising the level of skills and competencies of Filipinos working in the BPO industry or seeking employment in the BPO industry or any other industry for that matter,? Montejo said. Rowena Guevara, executive director of the DOST?s Philippine Council for Industry and Energy Research and Development (PCIERD), said the Leap trial version constitutes half of the software covering a 10-module Language Training Program. The Linux and Windows-based program tackles the groundwork for English fluency ? from tenses, pronouns and prepositions, to idioms and other basic topics related to grammar and vocabulary. Guevarra added that the other half of the software features its Speech Training Program which will tackle Filipinos? common speech lapses, among others. Leap is a DOST project done by its sectoral council, PCIEERD, in partnership with the University of the Philippines Diliman. ? DOST-PIA ]]>

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