Microsoft intros updated ERP solution in PH

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By Tom Noda Microsoft Philippines officially released in the local market last week the company’s updated flagship enterprise resource planning (ERP) solution ? the Microsoft Dynamics AX 2012 R3. [caption id="attachment_17975" align="aligncenter" width="587"]Microsoft director of product marketing for AX Ricky Gangsted-Rasmussen Microsoft director of product marketing for AX Ricky Gangsted-Rasmussen[/caption] The multi-language, multi-currency AX solution features warehouse transportation management capabilities to provide customers with real-time end-to-end insights into supply-chain execution. Microsoft’s director of product marketing for AX Ricky Gangsted-Rasmussen told local media that with the new software, Microsoft hopes to gain more clients in the manufacturing and retail industries. “We’re also seeing distribution as the next big thing, and we’re also seeing growth in the professional services and public sector here,” he said. Other global business management features of AX cater to financial, human resources, and operations management. Gangsted-Rasmussen noted agility and interoperability are two of the key drivers of AX. “The solution can fit into business processes and is simple to use, especially to customers who own Microsoft products,” he said, adding AX is designed to help businesses run agile operations and engages with them on their terms. One of the notable feature of AX is its availability on the cloud through the Microsoft Windows Azure Platform-as-a-Service, the company?s cloud platform. Also available with the AX release are the Lifecycle Services designed to help organizations improve the predictability of the solution’s implementations by simplifying and standardizing processes for serviceability and support. According to some of the case studies of AX service adoption, customers were able to significantly reduce time spent to define, develop and operate their business application. Such case was evident when early adopter customers needed incident support, and more than 65 percent of them were able to address issues and questions on their own through the use of the service. At the media event, Gangsted-Rasmussen also broached the possibility that Microsoft might deliver “AX as a service” next year, aside from just supporting AX deployed on Azure. ]]>

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