Top Globe exec makes surprising move to call center builder

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Former Globe e-Gov head Jesus ?Boboy? Romero at the National ICT Summit last July Former Globe e-Gov head Jesus ?Boboy? Romero at the National ICT Summit last July[/caption] His resignation comes as a surprise since Romero has practically spent his entire professional career with Globe, save for a few years when he briefly left the company early in his career. Right after graduating from De LaSalle University in 1984 with a degree in electronics and communications engineering, Romero immediately hooked up with Globe Mackay Cable and Radio (the former name of Globe) as systems engineer. He then rose to become manager for product management before temporarily leaving in 1993. He came back in 1998 to serve as Globe?s assistant vice president for sales and marketing. He later became head of enterprise business before being promoted to lead Globe Business. In May 2013, however, the telco reorganized its corporate structure with Romero somewhat ending up as head of IT-enabled services. In September of the same year, Globe created a new unit called e-government and tapped Romero to head the unit. In July of this year, Romero announced at the National ICT Summit that Globe bagged its first e-government contract first with the Philippine Government Electronic Procurement System or PhilGEPS project. Despite his new job, Romero has yet to update his LinkedIn profile, which still shows his old SVP role at Globe. As COO of the DTSI Group, Romero is still expected to transact with his former employer for the connectivity needs of the BPO industry which DTSI caters to. As the dominant contact center contractor in the country, DTSI Group has served BPO companies by building more than 450,000 call center seats, or 60 percent of the industry?s seats in the Philippines. ]]>

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