PSBank intros chat service for local, global clients

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The chat service is expected to complement the bank's existing online services The chat service is expected to complement the bank’s existing online services[/caption] Noel Tuazon, PSBank vice president and marketing group head said the service ?gives technologically-savvy clients another option in getting instant answers to their banking questions real-time.? PSBank LiveChat provides users with a six-digit case number to allow customer service assistants to follow through clients? concerns. This eliminates the need for lengthy follow-ups or clients having to repeat the same information on their next chat, Tuazon said. Customers abroad will also find LiveChat as an affordable alternative to expensive phone calls, the executive added. ]]>

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