BPO firm agrees to take in Lyceum students for internship program

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 Photo shows (from left) Dr. Maria Victoria M. Ac-ac, dean of the College of Business Administration, Lyceum of the Philippines University; Bobby Laurel, president of Lyceum of the Philippines University; Darcy Lalonde, CEO, Shore Solutions; and Karl Maclean, chairman of Superbrands
Photo shows (from left) Dr. Maria Victoria M. Ac-ac, dean of the College of Business Administration, Lyceum of the Philippines University; Bobby Laurel, president of Lyceum of the Philippines University; Darcy Lalonde, CEO, Shore Solutions; and Karl Maclean, chairman of Superbrands[/caption] During the MOA signing ceremony, Lalonde said: ?Shore is elated to partner with Lyceum Manila in our first educational endeavor with a prestigious national university. We hope that this will lead to more students realizing the value of the high growth business process outsourcing (BPO) industry to them as individuals, in their career development and ultimately to the Philippines as an emerging economic tiger.? Laurel said: ?Lyceum is happy to have Shore as a sponsoring company and our industry partner to help our graduating students practice their BPO specializations first-hand in one of the industry?s most dynamic companies.? A Lyceum student training in Shore may be assigned to implement any of the different services Shore offers (that would be different areas in call/contact center services, BPO services or IT and professional services) or be made to work in the various operational or support departments. Shore Solution said taking in trainees from Lyceum will allow the students be exposed to and be trained in the processes and operations of a fast-growing BPO company. ?This Shore approach for young graduates and OJT supports a sufficient supply of talent to ensure the Philippines continues to meet the global demands for talent,? the company said. ?Shore believes proactively providing a bridge to address any skill gaps for the BPO industry will be key for the Philippines to continue to be the choice of global companies in terms of quality and resource availability,? it added. The company said the BPO industry must communicate the advantages of working in this industry and to promote the individual and national benefits. ?The industry must ensure the Philippines continues to grow and maintain leadership in the global BPO market, highlighting the high quality and volume of talented people,? it said. ]]>

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