Accenture, Convergys top revenue earners in BPO space: solon

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dtsi Based on their combined revenues of P250 billion ($5.9 billion) in 2013, Romulo said the top 45 firms as follows: Accenture (P32.429 billion); Convergys Philippines (P19.830 billion); 24/7 Customer Philippines (P13.061 billion); JPMorgan Chase Bank N.A.-Philippine Global Service Center (P11.789 billion); Telephilippines (P8.722 billion); Sutherland Global Services Philippines (P8.080 billion); Hewlett-Packard AP (P7.081 billion); Stream International Global Services Philippines (P6.924 billion); Teletech Offshore Investments (P6.590 billion); IBM Daksh Business Process Services Philippines (P6.307 billion); Sitel Philippines (P6.084 billion); TeleTech Customer Care Management Philippines (P5.654 billion); Manila-Oslo Renewable Enterprise (P5.605 billion); IBM Business Services (P5.599 billion); Aegis PeopleSupport (P5.474 billion); Coca-Cola Far East (P5.439 billion); Sykes Asia (P5.415 billion); Shell Shared Services Asia (P5.289 billion); Deutsche Knowledge Services (P5.258 billion); HSBC Electronic Data Processing Philippines (P5.035 billion); Telus International Philippines (P5.010 billion); Luen Thai Macao Commercial Offshore (P4.336 billion); IBM Solutions Delivery (P4.293 billion); VXI Global Holdings B.V. Philippines (P4.049 billion); Macquarie Offshore Services (P4.026 billion); ACS of the Philippines (P3.917 billion); Citibank N.A. Regional Operating Headquarters (P3.710 billion); SPi CRM (P3.551); Emerson Electric Asia (P3.481 billion); Chevron Holdings (P3.271 billion); StarTek Philippines (P3.123 billion); Genpact Services (P2.846 billion); West Contact Services (P2.815 billion); Hinduja Global Solutions (P2.795 billion); SPi Technologies (P2.767 billion); ANZ Global Services and Operations Manila (P2.503 billion); Sykes Marketing Services (P2.493 billion); Maersk Global Service Centres Philippines (P2.324 billion); Manulife Data Services (P2.191 billion); Lexmark Research and Development Corp. (P1.963 billion); ExlService Philippines (P1.907 billion); Cognizant Technology Solutions Philippines (P1.892 billion); Thomson Reuters Corp. (P1.877 billion); Citigroup Business Process Solutions (P1.816 billion); and Acquire Asia Pacific Philippines (P1.789 billion). ?These leading players in the BPO and information technology (IT)-enabled services sector are now among the nation?s biggest employers,? said Romulo. ?They have helped to ease joblessness among fresh college graduates and young professionals in a big way,? he said. Romulo also said he is counting on the 45 firms to spearhead the production of more than 248,000 new jobs in the sector over the next two years. The BPO and IT-enabled services industry now directly employs 1.052 million Filipinos. The sector includes contact center services; back offices; medical, legal and other data transcription; animation; software development; engineering design; and digital content. The industry is projected to yield up to $27 billion in annual revenues and engage over 1.3 million Filipinos workers by 2016, according to the IT and Business Processing Association of the Philippines, which has 229 member firms. ]]>

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