iSerbis complements other existing mobile apps developed by the PNP such as the Itaga Mo Sa Bato, Bantay-Krimen; and is linked with similar service apps of other government agencies.
According to Chief Supt. Edwin Jose Nemenzo, director of the Information Technology Management Service, the iSerbis app is basically the response to the pronouncement of Pres. Rodrigo Duterte in his SONA 2016 speech to make use of information technology to reduce red tape and in support of the ongoing two-pronged national anti-drug campaign under ?Project Double Barrel? of PNP chief Ronald M. Dela Rosa to further boost the overall anti-crime effort.
iSerbis is available for Android and iOS gadgets through the Google Play Store and the Apple Store.
The mobile app allows the public, through their smartphones and gadgets, to view information on the different available PNP services, view infographics on common illegal modus operandi, as well as find emergency hotlines and links to other available PNP apps such as the PNP Telephone Directory, PNP Pension, and Bantay Krimen.
iSerbis highlights processes and documentary requirements when availing of the frontline services such as the processing of firearms and explosives licenses and permits.
It also contains infographics on Project Double Barrel?s latest updates, drug rehabilitation channels, and ?How to Report a Crime? to the PNP which also covers cybercrime modus operandi and the most common crimes.
Emergency contact numbers and hotlines of government agencies are also available in the mobile app such as:
? National Emergency Hotline (PNP 911)
? National Citizens Complaint Hotline (8888)
? National Disaster Risk Reduction and Management Council (NDRRMC)
? Dangerous Drugs Board (DDB)
? Philippine Drug Enforcement Agency (PDEA)
? Department of Health (DOH)
? Bureau of Fire Protection (BFP)
? Department of Transportation (DOTr)
? Metro Manila Development Authority (MMDA)
? Department of Public Works and Highways (DPWH)
? Northern Luzon Expressway Office (NLEX)
? Subic-Clark-Tarlac Express Office (SCTEX)
? Skyway Office
? Southern Luzon Expressway Office (SLEX)
? Philippine Coast Guard (PCG)
? Philippine Institute of Volcanology (Philvocs)
? Department of Social Welfare and Development (DSWD)