Day: May 13, 2020

Global IT spending to decline 8% in 2020 due to Covid-19

The coronavirus pandemic and effects of the global economic recession are causing CIOs to prioritize spending on technology and services that are deemed “mission-critical” over initiatives aimed at growth or transformation.

BPO sector reports $26.3-B revenues, 71,000 new workers in 2019

Currently, the sector is dealing with the global economic fallout caused by the Covid-19 pandemic. Domestically speaking, this will have an impact on 2020 headcount and revenue projections and will also modify prevailing work and service models within the industry.

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