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Research Reports

Study: Suspected digital fraud rate in PH notably higher than global average

Based on recently released report from consumer credit company TransUnion, it was found that 8.3% of all digital transactions where the consumer was in the Philippines were suspected to be digital fraud in 2023.

Global tablet shipments show signs of recovery in Q1 of 2024

After more than two years of decline, worldwide tablet shipments posted modest year-over-year growth of 0.5% in the first quarter of 2024 (1Q24), totaling 30.8 million units, according to research firm IDC.

Report shows DITO trumping Globe, Smart in mobile metrics

The latest report from mobile metrics firm Opensignal has shown DITO as the most awarded operator, winning 10 out of 14 awards outright and being a joint winner alongside Globe across a further two awards.

Global smart vacuum market shipped 18.5 million units in 2023: IDC

IDC defines smart vacuums as robotic vacuums capable of cleaning autonomously and designed for home use.

Study: Conversational CX, gen AI boosting brand interaction

New research from global cloud communications platform Infobip has revealed how conversational customer experiences and generative AI developments have created a long-lasting impact for the way people and brands interact.

Samsung reclaims lead as global smartphone market up 7.8% in Q1 of 2024

While the industry is not completely out of the woods as macroeconomic challenges remain in many markets, this marks the third consecutive quarter of shipment growth, a strong indicator that a recovery is well underway.

Global study: Pinoy consumers lead in demanding brand transparency in AI use

In a global study conducted by customer engagement platform Twilio, 77% of Filipino consumers want clear information on how their data is used in AI, but only 53% of brands are fulfilling this critical expectation.

Report: AI adoption in Asean could boost salaries up to 36%

A new research from AWS has revealed that when AI is fully harnessed, employers across Asean are willing to pay higher salaries of over 36% for workers with AI skills and expertise, with workers in IT (49%), and research and development (46%) enjoying the highest pay bumps.

Global PC shipments return to pre-pandemic level in Q1 of 2024

After two years of decline, the worldwide traditional PC market returned to growth during the first quarter of 2024 with 59.8 million shipments, growing 1.5% year over year, according to analyst firm IDC.

Local PC market falls 24.2% in 2023, but educ projects to drive growth in 2024

Even though both HP and Lenovo’s share grew especially in the commercial segment, Acer remained unhinged at the top with consistent demand coming from the consumer segment.

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