The new service provides real-time, contextual responses to an average 12,000 users a day, freeing up staff to spend time on the more complex customer enquiries, thereby boosting satisfaction levels and enabling PLDT to become more cost-efficient.
Artificial intelligence (AI) was the overarching theme at Google IO, the tech giant’s flagship event which went digital this year with top company officials making their presentations via YouTube livestream.
The Xiaomi Mi 11 is a well-designed phone that packs more punch than its price, rivaling some of the more premium brands like Samsung when it comes to how a flagship device should look and feel.
