Future-proofing the Philippine workforce ? especially in the BPO industry ? requires collaboration between the government and the sector itself. But the most crucial by far is the willingness of the workers to upgrade their skills.
Workers employed by the information technology (IT) subsector of the Philippines? business process outsourcing industry are expected to rise.
Re-training should be done every three to five years because what workers were doing five years ago might not be the same in another five years.
A top investment executive said AI can be leveraged to train people better for the long term, especially in the light of the projected job losses, especially in the business process outsourcing (BPO) industry.
The fourth Accenture Technology Campus Challenge seeks to assist Filipino students who have developed the best artificial intelligence (AI) solution that can help improve human experience and interaction.