The Bureau of Customs (BOC) said it is working on a set of customs regulations that would address gaps and challenges in the processing and clearance of cross-border e-commerce shipments.
Sen. Panfilo “Ping” Lacson said during a hearing that he offered in 2018 to help the Bureau of Customs look for additional sources of funds to augment its budget for automation projections officials then seem to be not interested.
The BOC said it reached its 100-percent accomplishment rate on fully automating its frontline services by allowing the online submission of documents through its Customer Care Portal System, upgrading its electronic-to-mobile (E2M) system to computerize manual processes, and accepting online payment options like PayMaya.
The project aims to get rid of corruption at the agency by improving its efficiency and transparency through the use of ICT consistent with international standards.
As deliveries of packages and parcels from overseas Filipinos surge in time for the Christmas season, the Bureau of Customs (BOC) has launched an online tracker that will enable recipients of balikbayan boxes to check on the status of their packages.
