Concentrix, the largest private employer in the country, has launched iX360, an immersive experience center focused on intelligent solutions, alongside the opening of its new operations site at Robinsons GBF Tower 2 in Bridgetowne in Quezon City as the company expands its presence in the Philippines.
BPO firm Concentrix has unveiled iX Hero, an AI-driven platform aimed at enhancing customer service operations by integrating human advisors with advanced technology tools.
Tendo by Tonik, a provider of digital-powered financial wellness solutions, has announced the availability of its services to Concentrix, the Philippines’ largest private employer with over 100,000 team members.
The government, however, appears not to be interested in permanently establishing an incentive package for WFH setup with the Department of Finance lauding the decision of BPO firm Concentrix to give up its tax perks in exchange for a continued hybrid work setup for its employees.