In a joint statement issued on May 7, the National Association of Data Protection Officers of the Philippines (NADPOP) and Philippine Computer Emergency Response Team (PH-CERT) urged the agency’s officials to “resolve internal differences constructively” and focus on sustaining digital initiatives and public services relied upon by millions of Filipinos.
A former official of the Department of Information and Communications Technology (DICT) has claimed that internal disputes and budget constraints contributed to operational challenges faced by the government’s eGovPH platform, including recent service disruptions.
The Department of Information and Communications Technology (DICT) said a recent interruption affecting parts of the eGovPH app was caused by a spike in user activity that strained system capacity, even as officials acknowledged funding issues raised in a Senate hearing.
The Department of Information and Communications Technology (DICT) said it has found no verified breach affecting the core infrastructure of the government’s eGov PH platform, following reports of alleged unauthorized access now under review by the National Privacy Commission (NPC).
According to the 2024 National Information and Communications Technology Household Survey (NICTHS), 90.6 percent of individuals aged 10 and above in NCR own a smartphone.
Speaking during a post-SONA event in San Juan City, DICT secretary Henry Aguda reiterated the app's critical role in promoting efficient, transparent, and inclusive public service delivery.
Motorists can now process their license renewals through the eGovPH app as the Department of Transportation (DOTr) and Department of Information and Communications Technology (DICT) launched the service last July 11.
The Department of Information and Communications Technology (DICT) has announced that motorists can now check and pay for traffic violations, including those under the No-Contact Apprehension Policy (NCAP), through the eGovPH app.
