IBPAP president Jack Madrid said another growth engine lies in Global Capability Centers — in-house hubs of multinational firms that manage functions from finance and HR to IT, data analytics, and digital services.
After enduring the economic instability at the height of the pandemic, the country’s IT and Business Process Management sector expects a single-digit improvement or 8% in full-time employees (FTEs) and double-digit growth to 10% in earnings.
