Friday, March 1, 2024
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revenues

Local IT-BPM sector posts $29.49-B in revenues, 120,000 new jobs in 2021

IBPAP attributed the upsurge to three factors: (1) pent-up demand from global customers, (2) higher confidence in work-from-home (WFH) setups by clients in contact centers and business process services, and (3) growth in emerging sub-segments like e-commerce, fintech, healthcare, and technology.
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