Sykes

First on Newsbytes.PH

First on Newsbytes.PH | Google replaces call center in PH after P60-M scam

Newsbytes.PH - August 23, 2020

Internet giant Google has confirmed that it pulled out an outsourced work from the Cebu operations of BPO firm Sykes after a few employees were caught converting online gift cards into bitcoins.

Business IT

BPO firm Sykes unveils AI chatbot for recruitment

Newsbytes.PH - August 21, 2020

The move is an interesting development as the BPO industry is supposedly under threat from new technologies such as AI.

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