Wednesday, April 17, 2024
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Sykes

First on Newsbytes.PH | Google replaces call center in PH after P60-M scam

Internet giant Google has confirmed that it pulled out an outsourced work from the Cebu operations of BPO firm Sykes after a few employees were caught converting online gift cards into bitcoins.

BPO firm Sykes unveils AI chatbot for recruitment

The move is an interesting development as the BPO industry is supposedly under threat from new technologies such as AI.
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