BPO firms can become eligible for increased work-from-home (WFH) setup by shifting their registration from the Philippine Economic Zone Authority (PEZA) to the Board of Investments (BOI).
The allowance for companies in the information technology- business process management (IT-BPM) sector operating in ecozones to adopt a WFH arrangement covering 30% of its workers is set to expire on September 12, 2022.
I think the hybrid work model works and is the way to go in the new normal. But for many other companies, the challenge is to find the right balance and enough political will to make it happen.
The 2021 Global Employee Survey, which gathered input from 1,250 employees across 15 countries, revealed that remote working has had a significant positive impact on the employee experience.
Cisco Philippines managing director Karrie Ilagan noted that work-from-home arrangements do have challenges including connectivity, an ever-growing demand for broadband, and video-call “fatigue” that many customers and partners have experienced.