Fasttrack Solutions, a software and consultancy services firm based in the Philippines, has selected an IBM cloud solution to improve its customer service.
In statement issued by IBM Philippines, Fastrack said it will leverage IBM SmartCloud Enterprise to provide its clients with a more stable and secure enterprise resource planning production environment for financial management, human resources, and customer relationship management operations.
Fasttrack offers business solutions to large enterprises, as well as small and medium-sized businesses (SMBs). Fasttrack was looking for a cloud service that would reduce their downtime for client production environments, while providing them with proper back-up services.
Fasttrack selected IBM SmartCloud Enterprise for its stability, security, and improved response time for the SAP Business One application.
With SmartCloud Enterprise, IBM was able to provide a way for Fasttrack to continue delivering services to its clients without disruption and within a stable environment.
As a result, Fasttrack has migrated its customers? SAP Business One production environment to the IBM SmartCloud Enterprise public cloud.
?Harnessing cloud is one of the key ways organizations can keep pace with increasing consumer expectations and competitive pressures, said Kerwin Malabanan, managing director of Fasttrack Solutions.
IBM SmartCloud Enterprise is a cloud computing Infrastructure-as-a-Service (IaaS) designed to provide rapid access to security-rich, enterprise-class virtual server environments.
With the SmartCloud Enterprise, Fasttrack can choose to integrate processes and ensure seamless functioning for its customers? production environments.
?Cloud is a platform to deliver innovation for organizations who want to evaluate alternate business models and create new streams of revenue,? said Mariels Almeda Winhoffer, president and country general manager, IBM Philippines.
?With 99.9-percent uptime reliability, IBM SmartCloud Enterprise delivers reliability, scalability and availability to meet the unpredictable demands of the market that can result in enhanced user experience and satisfaction. IBM is committed to enable growth and transformation for Fasttrack.?