In January 2017, the Yuchengco-owned bank unveiled ?Ask RC?, which said to be the country?s first bank-run chatbot in the Philippines that directly converses with and replies to both account holders and non-account holders on topics ranging from branch and ATM locations and loan facilities, among others.
With the new service, Visa cardholders can just wave their cards in front of readers to pay for Caltex fuel ? no swiping of cards, signing of receipts, or entering PIN.