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Monthly Archives: November, 2018

BPOs more threatened by AI than tax measures: DOF chief

The DOF is pushing for the reform of incentives being given to businesses, among them the BPO sector, as it vies to increase revenues to finance the government?s massive infrastructure program.

Tablet market declines 8.6% as slates and detachables slow down

The worldwide tablet market declined 8.6% during the third quarter of 2018 (3Q18) as global shipments fell to 36.4 million, according to research firm IDC.

Global smartphone shipments down 6% in Q3 as Samsung struggles

Samsung, the largest smartphone vendor in terms of market share, accounting for 20.3% of shipments in 3Q18, declined 13.4% year over year in the quarter.

BPO firm Alorica opens two new sites in Pasay City, Clark

Alorica has announced its continued expansion in Asia with the addition of two contact centers in Angeles City and Pasay City, which will add to the 28,000 jobs that Alorica said it will create in 2019.

Report: Smart trumps Globe for ?best video experience? in PH

OpenSignal has published an independent analysis of the customer experience for video services by telecom carriers in Asia, showing that Smart garnered a video experience score of 42.2, well ahead of rival Globe Telecom in the Philippines.

Telco execs conjure concepts of 5G, ‘zero touch network’

At the ongoing MEF18 conference being held in this city, top telecom executives brought up their vision of technology trends that may shape the industry in the next 2 to 5 years.
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