Sen. Raffy Tulfo said he will file a resolution seeking an investigation over surge fees imposed by Transportation Network Vehicle Services (TNVS) including Grab Philippines, especially amid the holiday season.
“Maraming reklamo ang nakarating sa akin mula sa mga pasaherong gumagamit ng Grab na ayon sa kanila, kasama sa sinisingil na pasahe ng nasabing ride hailing application ang napakalaking surge fee,” he said.
To address the issue, Tulfo has immediately coordinated with Land Transportation Franchising and Regulatory Board (LTFRB) and asked what they are doing about it.
According to LTFRB, the agency has already conducted a series of hearings regarding the surge fee following complaints by some commuters and they are set to issue a draft resolution soon.
LTFRB will include in the resolution their findings and all possible sanctions on violators, especially for those who failed to comply with the set fare rates for TNVS contained in their Memorandum Circular No. 2019-036.
Asked about the sanctions on transport network company violating fare rates, LTFRB said they could face monetary penalties, suspension or even cancellation of their franchise in accordance with Joint Administrative Order No. 2014-01.
As chairperson of the Senate Committee on Public Services, Tulfo said the Senate inquiry will investigate the issue and other complaints of commuters against TNVS, especially Grab. Tulfo said he wants to ensure that commuters’ and drivers’ rights are both protected.
