Self-service payments provider eTap Solutions is set to introduce cash-out services, open new regional hubs, and establish an operations support company in 2026 as part of its push to make basic financial transactions more accessible nationwide.
Founded in 2023, eTap Solutions — a subsidiary of eTap Inc. — has deployed over 4,000 machines across 450 partner stores such as DALI, Alfamart, AllDay, TGP, and Julie’s Bakeshop. Its kiosks currently handle cash-ins, bills payment, and e-load transactions.
In 2025, the company reported steady growth in both machine expansion and user activity. A weekly promotional raffle drew about 5,000 participants, while a partnership with CIS Bayad Center Inc. broadened the range of billers available on eTap machines.
The company also participated in community and educational efforts, including a tree-planting initiative tied to the GCash Eco Run and regular online posts explaining basic financial concepts.
“We focused on improving access to financial services this year,” eTap Solutions CEO Carlo Hernandez said. “Many Filipinos still rely on cash, so providing simple ways to convert it to digital payments remains important.”
For 2026, eTap Solutions plans to deploy cash-out machines that will allow users to withdraw funds from e-wallets — an option currently unavailable on its kiosks.
The company will also open new eTap Hubs in Zamboanga City, Bacolod City, Cebu City, and Davao City, adding to its first hub in Palanan, Makati. These hubs will serve as walk-in sites where users can get assistance from staff in addition to machine access.
On-ground caravans in Visayas and Mindanao are likewise planned to provide support to partner stores and assist users in high-traffic areas.
In January 2026, eTap will form eTap Managed Services Inc. (EMSI) to handle operational needs such as kiosk servicing, cash replenishment, and franchisee support. The unit will be headed by Jana Darm-Cruzado, currently the company’s Corporate Secretary.
Hernandez said the operational changes are meant to maintain machine uptime and keep services consistent as eTap’s network grows.
“With rising demand for digital transactions, machines need to remain accessible and functioning,” he said.
According to Hernandez, the company’s 2026 initiatives are aimed at addressing gaps in financial access, especially in areas where banks and ATMs remain limited.
“We see the need for simple, easy-to-find touchpoints where people can complete everyday financial tasks,” he said.
