The findings show that while bargains still matter, customer experience has become the true driver of loyalty and repeat spending in the Philippine e-commerce market.
Globe Telecom has called on lawmakers in both chambers to prioritize the passage of site-blocking legislation that would authorize the Intellectual Property Office of the Philippines (IPOPHL) to direct Internet service providers to block piracy websites.
Pres. Ferdinand R. Marcos Jr. has signed into law the E-Governance Act or Republic Act 12254, a measure that seeks to make government services accessible anytime and anywhere through digital platforms.
The Philippines remains behind its neighbors in establishing a comprehensive data governance framework, exposing gaps that weaken transparency, accountability, and innovation, according to the D4DAsia Synthesis Report released on Friday, Sept. 12.
Maxicare Healthcare has started using Agentforce in Salesforce Service Cloud to improve the handling of dental care Letter of Authorization (LOA) requests for its members and partner clinics.
The project involves transitioning Unilab from its legacy enterprise resource planning (ERP) system to a cloud-based digital platform using SAP S/4HANA on RISE.
The integration introduces functions such as automated greetings, multimodal interaction between voice and text, selective attention locking, and more flexible controls for conversational flow.
