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Business IT

Convergys to acquire Datacom?s call center operations in Asia

Convergys is expected to further tighten its grip as the largest private employer in the Philippines as it announced on Thursday that it has signed agreement under which it will acquire Datacom's contact center operations in the Philippines, Malaysia, and China.

Smart trumps Globe in NTC mobile test for Q1

Boosting its stock in their bitter war, Smart Communications scored a lopsided 5-0 card against fierce rival Globe Telecom in the latest tests conducted by the NTC during the first quarter of 2013.

NYU prof: PH has most online workers at night

If New York is the city that never sleeps, the Philippines could very well claim the title as the country that never sleeps ? a somewhat twin complement to its current stature as call center capital of the world.

Qualcomm bares plans for PH in 2013

Qualcomm also discussed the company?s new Snapdragon processors, extension of core services to AllJoyn, and its collaboration with Mozilla?s Firefox OS initiative.

BPAP changes its name to IBPAP, elects new trustees

The new name is now Information Technology and Business Process Association of the Philippines (IBPAP) to ?accurately reflect the range of information technology and business process management (IT-BPM) services provided from the Philippines.?

Globe opens new wing of Makati data center

With demand for cloud computing shooting through the roof, local carrier Globe Telecom recently announced the expansion of its flagship MK2 data center along Pasong Tamo Extension in Makati City.

New Accenture CEO reiterates commitment to PH

FIRST TIME VISITOR. Pres. Benigno Aquino III shakes hands with Accenture Chief Operating Officer Jo Deblaere. Looking on are (from left) Accenture Chairman and CEO Pierre Nanterme, Trade Secretary Gregory Domingo and Accenture PH Country Managing Director Manolito Tayag.

PH healthcare BPO a ?hidden jewel?, says consulting firm

International business advisor and research firm Everest Group has dubbed the local healthcare information management (HIM) industry as a ?hidden jewel? of the Philippines.

Globe: No service disruption during IT upgrade

Globe Telecom issued a clarification on Monday, Feb. 25, that there will be ?no service disruption? when it conducts an IT system migration from March 2 to 5.

Neda: We?re addressing skills mismatch in BPO, labor sector

Neda said business process outsourcing (BPO) is one of employment-generating sectors that present a great potential for creating high-quality jobs, as well as opportunities for innovation and technology spillovers.

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