Wednesday, June 3, 2026
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Business IT

Attrition rates in PH contact center firms continue to go down

The number of agents resigning from local call center firms is continuously declining, based on a study released by the Contact Center Association of the Philippines (CCAP).

In meeting with Dutch queen, digital banks vow to improve PH ‘financial health’

The Digital Bank Association of the Philippines (DiBA PH) reiterated this commitment during a roundtable discussion with Queen Máxima of the Netherlands, who is the United Nations Secretary-General’s Special Advocate for Inclusive Finance for Development (UNSGSA), and the Bangko Sentral ng Pilipinas (BSP).

NEDA sees expanding PH digital economy

NEDA secretary Arsenio Balisacan said the passage of the Konektadong Pinoy Bill, the latest iteration of the Open Access Bill, will help reduce barriers to entry in the data transmission sector and upgrade physical and digital infrastructure to enable greater participation in the digital economy.

Despite AI onslaught, local BPO sector sees $32.16-B revenues in 2024

The “conservative projection” is based on a yearly average sectoral revenue growth of about 9 percent, as indicated in an analysis by global industry research firm Everest Group.

US to start allocating CHIPS Act funds for PH

The Philippines is one of the countries chosen by the US as partners under the CHIPS and Science Act, wherein the US government earmarked $500 million for the International Technology, Security, and Innovation (ITSI) Fund to be spent over the next five years in the partner countries.

PCC clears JV between BPO operator Mitsui, tech firm KDDI

The PCC said that after thorough assessment, it found that the transaction between Mitsui subsidiary Relia Inc. and KDDI subsidiary KDDI Evolva will not likely result in a substantial lessening, restriction, or prevention of competition in the relevant market. 

License of online lending operator Copperstone Lending revoked

The Securities and Exchange Commission (SEC) has cancelled the lending license of Copperstone Lending, which operates online lending platforms (OLPs) Quickla, Pococash, Blue Peso, Peso Forrest, Moca Moca, Pesobuffet, and Load Cash, for its unfair debt collection practices and its failure to disclose the true and correct terms of loan contracts with borrowers.

NEDA cites need to boost tech innovation, entrepreneurship in PH

The National Economic and Development Authority (NEDA) has underscored the need to accelerate its efforts to achieve its goal of reaching the 43rd rank from 56th among 132 world economies by 2028 by promoting a culture of innovation and entrepreneurship and scaling up technology innovation, utilization, and commercialization.

PH digital banks received over $700-M investments, new group says

A newly organized organization of digital banks in the Philippines said global and local investors have poured over $700 million into the digital banking sector, setting a new milestone that underscores the industry's robust growth and its potential to reshape the digital financial landscape. 

Resurgent PH semicon drives strong merchandise exports in Feb.

Philippine merchandise exports surged by 15.7% in February 2024, recording $ 5.9 billion compared to $ 5.1 billion over a year earlier, based on preliminary data from the Philippine Statistics Authority (PSA).

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