The Contact Center Association of the Philippines (CCAP) said while it is undeniable the Covid-19 pandemic impacted the volume of calls from industries such as airlines and tourism, business volume continues to grow in online retail and logistics as there are more people now ordering online.
Globe Telecom said LGUs and homeowner associations are the major reasons why the Philippines suffers from having very low site density compared to other countries.
The SEC named the firms as CryptoInvestWith.Us (CIW.U), Won Project/ Won Network/ Won Foundation, and Captcha Philippines, which have neither registered securities such as investment contracts nor secured secondary licenses to solicit and take investments from the public.
The Bangko Sentral ng Pilipinas (BSP) has approved the suspension of licensing fees for mobile applications and digital channels that provide electronic payment and financial services (EPFS).
BPO firms were largely unprepared for a total work-from-home model, and had to overcome challenges related to Internet access, equipment transfers, and clearance requirements from clients.
The 168-year-old Bank of the Philippine Islands (BPI) said it is on an “inflection point” towards massive sea-change with digital transactions now far outstripping traditional branch transactions.
Data from the Bangko Sentral ng Pilipinas showed that transactions using PesoNet and InstaPay visibly increased compared before the lockdown due to restrictions in movement of people outside of their houses.
The Philippine Disaster Resilience Foundation (PDRF) has advised companies affected by the Covid-19 contagion to explore online solutions for marketing strategies and prepare for long-term disruption.
The operators of the lending apps employed abusive collection practices, which constituted unfair debt collection practices expressly prohibited under an SEC Memorandum Circular.