Gen Z

Shopee has introduced the new "COD Unbox: Return on the Spot" feature, which allows the customers to open and inspect the products first, before accepting the delivery. They may also return the product on the spot, if they have found it unsatisfactory when received.

Flexibility and development opportunities are critical to appealing to the digitally native employee.

Filipino Gen Z-ers are also optimistic they have the tech skills that their employers need.