Tag: Jollibee

Jollibee wanted ‘big bang’ IT switch but plan backfired

After the controversial closure of some its branches due to the upgrading of its IT system, it now appears that fast-food giant Jollibee is also partly to blame for the fiasco since it wanted to migrate post-haste to a new supply chain system, with standard precautionary measures apparently omitted because of the rush.

Little-known tech firm in middle of Jollibee IT migration fiasco

What started as light-hearted social media posts about the lack of “Chicken Joy” in the menu of Jollibee stores has exploded into a full-blown crisis for a French-owned systems integrator that is implementing the fast-food giant’s “IT systems upgrade”.

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