The Philippines has the highest proportion of “Savvy Shoppers” among six Southeast Asian markets surveyed, with 36% of Filipino consumers falling under the classification, according to a study by research firm Cube in partnership with Lazada.
The findings show that while bargains still matter, customer experience has become the true driver of loyalty and repeat spending in the Philippine e-commerce market.
On the eve of the “2.”2 online shopping sales, the toxics watchdog group EcoWaste Coalition reprimanded online shopping sites for their failure to rid their platforms of products containing hazardous substances such as mercury.
Through the partnership, online purchases checked out on TikTok Shop in the Philippines, Indonesia, and Malaysia will now be picked up from sellers, sorted in hubs, and delivered to shoppers by Ninja Van.
Online shopping site Lazada has announced its new brand proposition, Add to Cart. Add to Life., alongside the launch of LazLive+, a curated interactive live content series that brings together experts to share tips and skills with shoppers.
Makati City representative Luis Campos Jr. has called on online shopping platforms to ask their merchants and logistics partners to reduce their use of bubble wraps, and to consider alternative packaging materials that are either reusable or easier to recycle.
Instances of alleged bogus online sellers have emerged in Cebu where items were sent to individuals who did not purchase them. These sellers may have acquired the individuals’ personal data through misuse, malicious disclosure, or improper disposal of information.
