Internet services affected by a submarine cable disruption between the Philippines and Singapore have returned to normal, according to PLDT and Globe, while Converge ICT Solutions said it has successfully rerouted affected traffic through other cables.
A submarine cable cut between the Philippines and Singapore disrupted Internet services across the country, prompting Globe, PLDT and Converge ICT Solutions to reroute traffic through alternative international links.
PLDT has deployed artificial intelligence agents and automation tools across its customer service, knowledge management, and risk operations as the telecommunications company seeks to reduce manual work and respond more quickly to customers.
Local telcos PLDT and Globe Telecom are blocking hundreds of websites carrying footage of school shootings and other acts of extreme violence, prompting concerns from a cyber activist over the absence of clear standards and due process.
PLDT is expanding its Vitro data center network as rising demand from hyperscalers, enterprises, and government agencies drives growth in its digital infrastructure business.
PLDT and Globe Telecom are positioning their data centers, cloud platforms, and cybersecurity services to support government agencies following the issuance of Executive Order No. 119, which imposes residency requirements on highly sensitive government information.
PLDT has completed a series of agreements with three Tagbanua Indigenous Cultural Communities (ICCs) and the National Commission on Indigenous Peoples (NCIP) for a submarine cable project intended to provide Palawan with additional network routes.
PLDT, Smart Communications and DITO Telecommunity have signed a memorandum of understanding to share selected telecom infrastructure, a move the companies said could help expand network coverage and improve service reliability.
Local telco PLDT said it is prepared to face potential new competitors in the Philippine telecommunications market, including satellite connectivity providers reportedly planning to enter the country this year.
PLDT reported gross service revenues of P54.9 billion in the first quarter of 2026, as growth in enterprise ICT, data center, and digital banking businesses helped offset operational challenges affecting its broadband segment.
