GCash wallets now accept Western Union money transfers

Remittance firm Western Union and G-Xchange have linked up to allow consumers to receive international or domestic money transfers into their registered GCash wallets.

Following an agreement between the two companies, Western Union’s global cross-border platform was integrated with G-Xchange’s e-commerce platform to enable GCash users to direct money transfers into their GCash wallets from almost anywhere around the world and from within the Philippines.

“We want to offer the best services to Filipinos abroad and their families in the Philippines,” said Anthony Thomas, CEO of Mynt, the Globe Telecom unit that operates G-Xchange.

GCash is micro payment service that transforms a mobile phone into a virtual wallet for fast and convenient money transfers, as well as to purchase goods, pay bills, buy airtime load, and donate.

Usage of GCash mobile wallets is high with unbanked consumers in the Philippines as it lets them store, spend or cash-out as they wish.

“Our collaboration with G-Xchange is inspiring and together we are advancing financial inclusion, a key objective of the government of the Philippines,” said Bassem Awada, Western Union regional vice president for Malaysia, Indonesia, Singapore, Philippines and Brunei.

In line with the regulations of the Bangko Sentral ng Pilipinas, prior to the first use of the Western Union service, consumers are required to register on the GCash app and provide a valid ID for verification.

After registration, consumers can receive Western Union money transfers into their GCash wallets by simply inputting the unique tracking number (MTCN).

Consumers within minutes can receive up to $500 per transaction (approximately P25,000) or $1,500 per day (approximately P75,000), up to a maximum GCash wallet capacity of P100,000 (approximately $2,000).


  1. Kathy

    March 11, 2018 at 10:46 AM

    I tried to cash in my western union money transfer last night march10 around 10pm. i got an error when i cash in my money transfer to gcash. But upon checking my wu mtcn to website its has been pick up already. I called wu about my mtcn and they said it already success payment via gcash. But gcash told me theres no cash in from western union to my account last night. What can i do? Pls help me how to solve this

    • Aj

      March 11, 2018 at 11:59 PM

      Hi kathy, Na resolve na po ba ang inyong concern?

      • Kathy

        March 17, 2018 at 12:35 AM

        Itatanong ko po sana after i cash in my wu money transfer to gcash app. sino pong wu agent ang nag caclaim ng money transfer ko ?before nila deposited sa gcash account ko?

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