DTSI Group recently formalized a reseller agreement with cloud computing specialist Dizzion in its bid to expand its suite of technology-solution offerings particularly by providing Dizzion?s Virtual Desktop (VDI) solution using the DTSI trademark targeting global outsourcing firms.
?This is another important milestone in the continuous development of DTSI?s service offerings,? said Miguel C. Garcia, DTSI Group president and CEO. ?Dizzion?s VDI is an excellent addition to our roster of solutions and will certainly boost our clients’ operational workflow, productivity, and profitability.?
The DTSI Group is confident the Dizzion VDI solution will be attractive to both contact center and IT-business process outsourcing (IT-BPO) clients as it gives employees highly secure and controlled virtual access to their company?s customized desktop configuration from any device.
Given the global scope of the agreement with Dizzion, DTSI can deploy the solution to clients who want to upgrade their operations anywhere in the world.
?The strategic relationship is more than just us reselling their solution,? said Karen Christensen, vice president for business development for DTSI USA.
?We envision that DTSI will productize Dizzion?s VDI by embedding it into our Hosted Contact Center solution. This enables us to deliver contact center technology in the cloud together with desktop applications and a softphone for agents in one package for a monthly recurring charge.?
The addition of Dizzion?s cloud computing expertise bolsters DTSI?s position as an end-to-end provider of world-class facilities, communications services and technology solutions to global companies.
DTSI Group?s array of solutions covers build-out and managed facilities, security solutions, as well as options for information and communications technology.