BPO firm StarTek opens new facility in Pasig, eyes 2,000 workers

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US-headquartered business process outsourcing firm StarTek formally inaugurated on Friday, March 13, its new office facility in Frontera Verde in Pasig City.

StarTek CEO Chad Carlson (left) is joined by Sen. Cynthia Villar, Pasig City mayor Maribel Eusebio, and StarTek VP for operations Tonichi Achurra during the opening
StarTek CEO Chad Carlson (left) is joined by Sen. Cynthia Villar, Pasig City mayor Maribel Eusebio, and StarTek VP for operations Tonichi Achurra during the opening

The new building, which is capable of hosting 2,000 workers, was specifically designed to offer employees a beautiful working environment in a strategic location.

StarTek has a facility in Makati City, as well as the recently inaugurated contact center in Iloilo City and a center in Angeles City.

?The new StarTek Frontera Verde site signals what the future holds for the company ? bright and forward thinking,? Chad Carlson, president and CEO of StarTek said.

?We consider the Philippines one of our prime StarTek global locations, and we are committed to investing the resources necessary to provide our employees with an inviting, comfortable environment.?

Carlson said during the launch that while StarTek was late in coming to the Philippines, the company has compensated for it through its rapid expansion over the last two to three years. He said they are looking at opening more sites in the country in the coming months.

Comprised of four floors, the StarTek Frontera Verde office building has dedicated its first floor as a recruitment and training area, while the rest are assigned as production areas.

The new location boasts functional yet comfortable working space, as well as sleek and modern meeting and huddle rooms. Call center integrator DTSI served as

In designing the new office space, the company also took into consideration the recreational needs of its employees. StarTek Frontera Verde has a themed pantry per floor, gym, sleeping quarters, pocket garden and a multi-purpose roof deck.

call center

?We believe that a workspace can create a positive impact on a person?s productivity, inspire teamwork and influence results,? Tonichi Achurra, VP of operations said.

?What makes us different from the other BPO companies is that we look for employees who want to feel a sense of belonging. For us, it is not just a job but a place where they can feel accepted.?

In addition to providing modern office facilities, StarTek also encourages its employees to engage in activities and events that will make them more involved in the local community.

?We call ourselves Brand Warriors because we protect and promote our clients? brands by providing great customer service for their customers. When you work at StarTek, you become part of the Brand Warrior Nation,? Achurra said.

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