NBI vows no more lining up for new online clearance system

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The National Bureau of Investigation (NBI) has declared that falling in line at the NBI office for almost a whole day just to secure an NBI clearance will now be a thing of the past with the full implementation of its on-line registration, appointment and e-payment system.

NBI director Virgilio Mendez speaks during the launch of the new system
NBI director Virgilio Mendez speaks during the launch of the new system

From a six-step process, the new system has reduced the entire process into three steps: 1) on-line registration, appointment and e-payment; 2) photo capture & fingerprint biometrics; and 3) clearance printing.

?The online registration, appointment and e-payment system is the bureau?s response to provide a more efficient and convenient process of issuing NBI clearance. It is the solution to eradicate queuing at the NBI clearance centers, shorten both waiting and processing time,? said NBI director Virgilio Mendez.

Under the new system, applicants for an NBI clearance must accomplish the following steps:

First, register online at NBI Clearance website — clearance.nbi.gov.ph. Complete the application form, secure an appointment date then pay the processing fee, which can be made through the following channels:

? Online Banking ? customers with local Internet banking access from banks such as BDO, BPI, Metrobank, RCBC, Unionbank, UCPB, Chinabank, PNB, MAybank, Sterling Bank and Eastwest bank can pay online using with real-time debit to their account.

? Over The Counter (Bank) ? customer can go to any participating bank (BDO, BPI, Metrobank, RCBC, Chinabank, EastWest Bank, Landbank, Maybank, PNB, Security Bank, Sterling Bank, UCPB and Unionbank) and pay over the counter.

? Over The Counter (Non-Bank) ? customers can go to any outlet of Bayad Center, LBC, and Robinsons Dep?t Stores

? ATM and Debit Cards ? For customers with ATM cards by BDO, BPI, Unionbank, Chinabank, Maybank, RCBC, PNB and UCPB can pay via ATM.

? Mobile Payment ? G-Cash

On appointment date, the applicant may proceed to any of the 72 NBI Clearance processing centers located nationwide for the photo capture and fingerprint biometrics (2nd step) and clearance printing (3rd step).

For applicants with no Internet access, the NBI, as an initial step, has set up computer workstations at its main clearance processing center in Manila, free of charge. In so far as the regional and district offices are concerned, the same will be addressed soon, the agency said.

Mendez said ?the new NBI Clearance Processing system is a step towards improving the service the NBI provides the various publics. In fact, since the full implementation of the new system early this year, there has seen significant improvements and positive feedback?.

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