Health BPO firm opens new PH site, ramps up nurse recruitment for US

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Shearwater Health, a US-based health BPO firm which used to be known as HCCA, recently inaugurated its latest location at the Net Park Building in Bonifacio Global City.

Officials of Shearwater Health holding a press briefing during the opening of its new site in BGC
Officials of Shearwater Health holding a press briefing during the opening of its new site in BGC

?The Philippines continues to be the location of choice for Shearwater Health, and with the expansion to Net Park in Metro Manila, the company will have the capability of approximately 1,400 concurrent seats,? said Anshum Sinha, country manager and senior vice president for Philippines operations of Shearwater Health.

The new office readily accommodates Shearwater Health?s rapid growth, officials said. ?Our new operating center is more than 40-percent larger than our previous Manila offices,? said Sinha.

?We are now well-positioned to match the growth of the company while providing a comfortable, state-of-the-art work environment for all of our employees.?

The company said it is looking at adding another 600 jobs to its existing employee base of over 1,500 in the next 12 months, targeting specifically nurses and medical coders in Metro Manila and Metro Cebu.

Shearwater Health also operates a recruitment business in the country. It has been recruiting and deploying experienced nurses and other medical professionals from the Philippines to hospitals and healthcare organizations in the US since 2002. During this time, the company has placed more than 1,000 nurses in over 100 US hospitals.

Shearwater Health also offers a spectrum of URAC-accredited Clinical Process Outsourcing (CPOSM) services to clients in the US, improving results and efficiency through medical management services, medical coding, and other healthcare-related support services.

The services are provided by clinical and administrative support professionals working in the Philippines and the United States.

?We help clients improve outcomes and reduce unnecessary spending while freeing up clinical professionals and administrative staff to focus on objectives that maximize their talents,? said David Bartholomew, president and chief executive officer of Shearwater Health.

?Plus, our approach is fully scalable ? we can grow our relationship with customers as their business grows,? Bartholomew added.

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