Wednesday, December 11, 2024

Study: AI readiness flatlines in PH despite anticipated impact

The new Cisco 2024 AI Readiness Index has revealed that only 22% of organizations in Philippines are fully prepared to deploy and leverage AI-powered technologies, from 17% a year ago.

This underscores the challenges companies face in adopting, deploying, and fully leveraging AI, the report noted. Given the rapid market evolution and the significant impact AI is anticipated to have on business operations, this readiness gap is especially critical, it noted.

The index is based on a double-blind survey of 3,660 senior business leaders from organizations with 500 or more employees across 14 markets in Asia Pacific except Japan and China. The AI readiness index is measured across six pillars: strategy, infrastructure, data, governance, talent, and culture.

AI has become a cornerstone for business strategy, and there is increasing urgency among companies to adopt and deploy AI technologies. In the Philippines, 98% report an increased urgency to deploy AI in the past year, driven primarily by the CEO and leadership team.

Additionally, companies are committing a significant amount of resources towards AI, with 65% reporting that as much as 10% to 30% of their IT budget is being allocated to AI deployments.

Despite significant AI investments in strategic areas like cybersecurity, IT infrastructure, and data analytics and management, many companies report that returns on these investments are not meeting their expectations.

“As companies accelerate their AI journeys, it’s critical they adopt a comprehensive approach to implementation and connect the dots to link AI ambition with readiness,” said Zaza Soriano-Nicart, managing director of Cisco Philippines.

“This year’s AI Readiness Index reveals that to fully leverage the potential of AI, companies need a modern digital infrastructure capable of meeting evolving power needs and network latency requirements from growing AI workloads. This must be supported with the right visibility to achieve their business objectives.”

Key Findings

  • AI Readiness flatlined, with Infrastructure identified as a pain point:  Companies are tackling with gaps in compute, data center network performance, and cybersecurity, amongst other areas. Only 22% of organizations have the necessary GPUs they need to meet current and future AI demands and 45% have the capabilities to protect data in AI models with end–to–end encryption, security audits, continuous monitoring, and instant threat response.
  • Companies are investing, but gains fall short of expectations: Over the past year, AI has been a priority spend for organizations in Philippines, with 65% allocating 10-30% of their IT budgets to AI projects. AI investments have focused on three strategic areas: data analysis (58% of companies are at full/advanced deployment), cybersecurity (57%), and data management (49%). The top three outcomes they aim to achieve include improving efficiency of systems, processes, operations, and profitability; the ability to innovate and remain competitive; and growing revenue and market share for the business. 
  • Despite increased investments, on average, about one-third of companies said they have either seen no gains or the gains have fallen short of their expectations, in augmenting, assisting, or automating current processes or operations.
  • Relentless pressure to succeed: There is mounting pressure and urgency from top leadership to implement AI technologies. Over half (53%) of companies report that the CEO and the leadership team are driving AI deployment, closely followed by board of directors (43%), and middle management (37%). As the clock ticks, businesses in Philippines are accelerating efforts and increasing investments to overcome barriers and embrace AI-driven transformation. Notably, about half (48%) of organizations plan to allocate more than 40% of their IT budget to AI investments in the next four to five years, a steep climb from 10% of companies who said they are allocating a similar portion of their IT budget to AI currently.

The study said companies recognize they need to do more to be better prepared to leverage AI effectively. Across Philippines, 51% rated improving scalability, flexibility, and manageability of their IT infrastructure as their top priorities, highlighting an awareness of the gaps that must be addressed to improve overall AI readiness.

Despite unique challenges within each pillar, there is a common theme that has emerged across the board – that of lack of skilled talent. Companies highlighted this as the top challenge across infrastructure, data, and governance, underscoring the critical need for skilled professionals to drive AI initiatives.

Anupam Trehan, VP for people and communities in the APJC region, at Cisco, said: “As the race to adopt AI picks up pace, talent will be a key differentiator for companies. There is already a shortage of skilled talent across various aspects of AI. This means companies will need to invest in their existing talent pool to meet the growing demand.

“At the same time, it is crucial that all stakeholders – the private and public sectors, educational institutions, and governments – work together to develop local talent so that the entire ecosystem can benefit from the immense potential that AI offers.”

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